We will dispatch your items within 2-3 days of receiving the order; they will be sent using the Royal Mail standard first class service and should arrive within 5-7 working days.
Unfortunately, if stock levels are low items may be sent later than 72 hours, but we will advise you by email if this is the case.
UK shipping is standard £3.75 For international delivery please email [email protected]
Next day delivery
If you order before 1pm, we offer next day delivery on certain items. Find out more by emailing us at [email protected].
Cancelling an order
You can cancel an order up to 24 hours after placing it, just email us with your order number at email@example.com.
Returning an item
All returns must be sent within 7 days of receipt to obtain a refund, or within 7 days for an exchange or credit note. Unfortunately this service is unavailable after 7 days.
we have a NO refund policy on our Body shapers (due to hygiene reasons) but we will be happy to offer a one time exchange if the size is incorrect.
Any item returned must include proof of purchase and have the tags in place. It must be unworn and free from stains or signs of wear. If you send back an item which does not meet these criteria, the refund will be refused and your item returned to you. You will be informed of our decision by email.
You are liable for the postage and packing costs of returning an item for exchange and for Royal Mail delivering a replacement. These costs are charged to customers by Royal Mail, not Rarebeaut.
We cannot accept items for return if they are damaged due to every day wear and tear, or if they are washed incorrectly, or if they are harmed whilst with a Dry Cleaner – please choose your Dry Cleaning service with care.
We do accept items for return which have a manufacturing fault, please advise us of any problem within 24 hours of receiving the goods.
The returned item will be sent for a quality review and if it is deemed to be faulty, a replacement of the same size and style will be dispatched.
This does not affect your statutory rights.